More Than FAQs

The Nitty Gritty

Everything you need to know about working, meeting, connecting and spending your day at SheSpace.

SheSpace pledges to ensure that Member and public expectations of quality are met in order to provide a safe, secure, reliable and respectful atmosphere at all times.

Facility

ADA Accessibility

We follow all DOJ ADA Title III regulations, including accessible elevator approach, accessible entrance, access to goods and services, access to public toilet rooms and access to items of convenience such as water dispensers.

Animal Policy

Service animals, anytime. Well-behaved, non-barking, people-loving dogs are welcome for a trial day to see how they fit into the SheSpace vibe.

If they’re quiet, calm, and happy to snooze under your desk while you work, they’re in! Sorry, no barky board meetings allowed.

Behavior

Guests and Members of SheSpace are expected to follow rules of civil engagement on SheSpace property at all times.

Unruly or belligerent Members or guests will be politely asked one time to correct behavior. If rude or disorderly behavior continues, HPD will be called.

SheSpace management will not verbally or physically engage or escort guests from the premises without an HPD officer present. This applies to Members, guests and employees.

If a Member, guest or employee appears to be under the influence, they will be asked to vacate the premises. If the person remains and becomes unruly or belligerent, HPD will be called.

Children

Babes in arms are welcome up through their sixth month. Just a heads-up: no childcare here, so your little sidekick needs to stay within arm’s reach, literally.

Cleanliness

All Members are expected to clean up after themselves and throw away all trash when leaving an area. Trash cans and paper towels are located throughout the facility.

Elevator + Stairs

SheSpace is located on the second story and is accessible by the adjoining outdoor covered stairs or the elevator.

Emergency Preparedness

SheSpace follows the sitting Houston Mayor’s severe weather recommendations.

Slip-proof mats and umbrella receptacles are provided on rainy days, and wet-floor caution signs are displayed when needed.

Each Member signs the health and safety policy, which includes evacuation procedures and emergency drills.

Event Spaces

All events are subject to SheSpace facility expectations and policies. See our event-space information for details.

Kitchen

No sharp items are stored in the kitchen. A refrigerator is available for food brought for daily storage or events. The refrigerator is cleaned and sanitized at the end of each week, and leftover items are disposed of.

There is no dishwasher, so please clean each dish you use. The coffee maker is commercial grade and touch-free.

The water dispenser is commercial grade. If the water jug needs to be replaced, please contact a member of management.

Lost + Found

Lost items are turned in to Management, bagged and tagged with the time and date. Items not claimed within 30 days are donated to a nonprofit of Management’s choice.

Meeting Rooms

Please see your Member Portal for current pricing, availability, capacity and complimentary room hours. Meeting rooms are available for Members, with SheConnects excluded.

Reservations are required and may be booked through the Member Portal.

Meeting rooms are fully A/V equipped with TV and audio-video conferencing. Each room has at least one glass wall and a locking door and is visibly marked with the Fire Marshal recommended capacity.

Food and drinks are allowed but are not provided.

Noise Management

We encourage common sense and office etiquette regarding noise levels.

If you will be on an extended call or video meeting and require privacy, two designated soundproofed Huddle Rooms are available.

Phone calls on speaker and personal speaker devices are prohibited in the common area. For personal playlists during work hours, please use earbuds.

Parking

We offer abundant free parking in a well-lit area steps from our facility.

Security

Doors remain locked by Kisi Technology at all times. Members may use their key card or phone for access, or press the button at the front door.

Visitors are visually screened and admitted by Management. All visitors sign in with their name, Member’s name, time in and time out.

Guests and clients are asked to wait in the lobby until the Member is present to greet them and must sign out when departing.

The Lower Heights District provides a roving security officer on the premises.

Amenities

Business Address

You may use SheSpace’s address as your personal business address by contacting SheSpace.

Mailboxes are reserved for office Members, but mail holding services are available for $15 per month.

Dressing Room

SheSpace provides a private dressing room for clothing changes. Clothing may not be left in the dressing room.

Clothes left behind are moved to Lost and Found, bagged and dated. Unclaimed items are donated at the end of the month.

Events + Classes

Please see our calendar for upcoming events. Members may register for eligible events and classes through the Member Portal.

Our event spaces host gatherings of both a social and business nature.

Hanging Clothes Storage

SheSpace provides a hanging rod for clothes. Users assume liability for clothing stored in this area.

Huddle Rooms

Huddle Rooms are available for phone calls, video meetings and private conversations. We encourage use to be kept to 30 minutes.

Please wipe down the room as you leave. Wipes are provided.

Lactation Lounge

Pumps are not provided. A sink is located in the room for necessary rinsing.

Individual portable refrigeration units are available for storing breast milk and may be checked out for daily use.

Lockers

Lockers may be rented daily or monthly. Small lockers are $10, Medium are $15 and Large are $20.

Lockers are reserved for Community Space Memberships. Everyone else has a locked area provided.

Mail Services

Mail delivery is available through SheSpace. Mail follows the USPS delivery schedule and is received and distributed by Management.

Members with a mailbox receive an individual key, which must be returned when the service or membership ends. Lost keys carry a $20 replacement fee.

Mail remaining after box rental ends will be returned to USPS. Combustible, hazardous and illegal items are not allowed.

Office Support Area

A commercial-grade copier, shredder, stapler, staple remover, paperclips, tape dispenser, Post-its, highlighters and pens are provided.

Copier guidelines are posted in the Member Portal and copier paper is kept at the front desk.

Package Delivery

SheSpace works with USPS, FedEx and UPS for package pickup and delivery and follows their respective restrictions and guidelines.

Oversized packages are not accepted. Delivered packages are logged and stored in a locked room until claimed. Identification and signature are required for pickup.

Shipping costs are the Member’s responsibility.

SheReads

SheReads is a self-contained book shop housed within SheSpace and featuring titles by women. Books may be purchased from a SheSpace staff member.

Membership Details

Event + Class Cancellations

Cancellations made 7 days or more in advance of the event or class date receive a 100% refund.

Cancellations made within 7 days are non-refundable but may be transferred to another Member.

If a booking must be canceled due to a natural disaster, act of terrorism, public health crisis or other act of nature, you are eligible to receive a full refund.

Office + Desk Change Requests

Offices and desks are selected by the Member from available spaces.

If the original selection is no longer suitable or a preferred office or desk becomes available, a change request may be submitted.

If Management deems the request reasonable, upgrades are made at the first of the month and monthly billing is adjusted when applicable. Downgrades are considered at the end of the Member’s original term.

Membership Cancellation

Office, Desk or Traveler’s Memberships may be canceled after the end of the agreed-upon lease term with at least 30 days prior notice.

If 30 days notice is not provided, the lease continues month-to-month at the then-current lease rate.

Community and Social memberships may be canceled at the end of the 30-day payment cycle without penalty.

Management reserves the right to cancel any Member’s membership or lease at any time for any reason.

Payment Terms

The Member Fee applies only to services included in the applicable Membership Type. Additional charges, fees and expenses may be invoiced for usage-based services.

Monthly Member Fees are paid through the payment service selected by SheSpace and accessed through the Member Portal. Members are responsible for fees charged by their own financial institution.

SheSpace reserves the right to terminate an agreement in the event of late payment, including payments delayed due to insufficient funds or payment-processing errors.

If the agreement is not terminated, overdue balances are subject to a late fee of five percent, calculated and compounding on the seventh day of each month until all overdue balances are received.

Tours

When a potential tenant arrives, they will request entry, be visually screened and then admitted to SheSpace. Visitors sign and date the Visitor’s Log before a tour is held and available options are discussed.

Traveler’s Pass

SheSpace requires an out-of-state driver’s license and/or proof of out-of-city residency for the Traveler’s Pass Membership.

Primary residence must be outside a 50-mile radius of Houston to qualify.

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